Legal

Privacy Policy

Last updated: 11 June 2026

Homestyle Bespoke Shutters & Blinds Ltd ("we", "us", "our") is the data controller of personal information collected through this website and during our work with you. This notice explains what we collect, why, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Homestyle Bespoke Shutters & Blinds Ltd, 38 Ansdell Road, Rochdale OL16 4TT, United Kingdom. Email: info@homestyle-shutters.co.uk. Telephone: 01706 538274.

2. What we collect

Contact details you provide via our enquiry form, by phone or by email, typically name, address/postcode, email, phone number and details of your enquiry.
Survey and quotation records, measurements, room photographs and product preferences captured during your free in-home survey.
Order and invoice records once you become a customer.
Basic analytics about how you use this website (page views, device type, referring page). No advertising cookies are set without your consent.

3. Why we use it

To respond to your enquiry and arrange a free in-home survey.
To prepare and deliver itemised quotations.
To manufacture and install your order and provide aftercare and warranty service.
To meet our legal and accounting obligations.
To improve our website and service quality.

4. Lawful basis

We rely on (a) your consent when you submit an enquiry form, (b) the performance of a contract when you place an order, (c) our legitimate interests in operating our business and responding to enquiries, and (d) legal obligations such as tax record-keeping.

5. Who we share it with

We do not sell your data. We share it only with our regulated suppliers (our manufacturing partners, payment processor, accountant) strictly as needed to deliver your order.

6. How long we keep it

Enquiries that do not become orders are retained for 24 months and then deleted. Customer order records are retained for six years to satisfy HMRC requirements and our warranty obligations.

7. Your rights

You have the right to access, correct, erase, restrict or object to our processing of your personal data, and to data portability. To exercise any of these rights, email info@homestyle-shutters.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

8. Cookies

This website uses only strictly necessary cookies required to operate the site. We do not set advertising or third-party tracking cookies without your explicit consent.

9. Changes to this notice

We may update this policy from time to time. Material changes will be highlighted on this page with a revised "last updated" date.

10. Contact

Questions about how we handle your data? Email info@homestyle-shutters.co.uk or write to Homestyle Bespoke Shutters & Blinds Ltd, 38 Ansdell Road, Rochdale OL16 4TT.